Peak Reporting™
Unlock real-time visibility into your benefits programs with Peak Reporting™ from UnionHub. Designed for administrators, brokers, carriers, and associations, Peak Reporting™ provides up-to-the-moment data across enrollments, premiums, communications, and more, so you always stay ahead of what’s happening.
Why Peak Reporting™ Matters
Real-Time Insights, Not Stale Summaries
Traditional reporting often lags by weeks or months. With Peak Reporting™, you get live data feeds that show you where enrollment stands now, how premiums are tracking, and how members are engaging — enabling proactive decision making.
Comprehensive Metrics In One View
Monitor enrollments, premium amounts, communications sent (email, SMS, portal messages), member status changes, cancellation trends, and more — all within a single, unified dashboard.
Better Visibility = Stronger Outcomes
Spot enrollment gaps and payment lags before they snowball. Optimize communication timing. Allocate resources where attention is needed. With Peak Reporting™, your team can move from reactive firefighting to strategic intervention.
Feature |
What It Offers |
Benefit |
| Real-time Enrollment Monitoring | See daily and hourly trends in member sign-ups and drop-offs | Allows you to catch and correct flow issues quickly |
| Premium Analytics & Forecasting | Track actual premiums collected, pending payments, and projected revenue | Stay on top of cash flow and financial targets |
| Communication Tracking | Evaluate open rates, clicks, delivery success for emails / SMS / messages | Refine messaging strategies to improve engagement |
| Member Status & Lifecycle Reports | Track status changes — e.g. active, lapsed, reactivated, terminated | Understand retention and member behavior |
| Filtered Drill-downs | Break data by group, plan type, geography, date segments, etc. | Tailor insights for different stakeholder needs |
| Exports & API Access | Export raw data or integrate via API into BI tools or downstream systems | Use your preferred analytics stack for further exploration |
How It Works
Data Captures Automatically
As enrollment, payments, and communication events flow through UnionHub, Peak Reporting™ captures each event in real time — no manual uploads or ETL delays.
Dashboard with Live Refresh
Access the Peak Reporting™ dashboard via the UnionHub admin console. Real-time metrics update dynamically — see minute-by-minute changes where relevant.
Export, Share, or Embed
Export CSVs, configure scheduled email summary reports, or push key metrics to external systems or stakeholder dashboards using APIs.
Use Cases & Value
Enrollment Campaigns
Measure immediate impact of communications or promotional pushes. See whether a campaign increases sign-ups or if adjustments are needed mid-week.
Premium Revenue Assurance
Compare projected premiums vs collected amounts in near real time. Catch payment failures or missed drafts quickly, reducing revenue leakage.
Member Engagement Feedback
Track response to communications — which messages got opens or clicks, and which didn’t — to refine your messaging cadence and content.
Executive Reporting & Decision Support
Aggregate high-level statistics that leadership needs: live enrollment totals, premium forecasts, and trend analytics — all without pulling manual spreadsheets.
Why UnionHub’s Peak Reporting™ Stands Out
Seamlessly Integrated
Built into the same platform that manages enrollment, compliance, payments, and member communications. No disconnected modules or third-party reporting tools.
Scalable & Reliable
Engineered to support programs from thousands to millions of members without performance bottlenecks.
Purpose-Built for Benefits & Payments
Unlike general BI tools, Peak Reporting™ understands domain-specific metrics like premium, effective dates, member status flows, and communication effectiveness.
Alignment with UnionHub Philosophy
UnionHub’s goal is to remove friction and manual labor from benefits. Peak Reporting™ furthers that mission by surfacing insights automatically, so your team can focus on action instead of data wrangling.
Get Started
Ready to put real-time reporting at the core of your benefits operations? Peak Reporting™ is available to all UnionHub clients. Reach out to your account manager or Schedule a Demo to see how you can unlock insights from Day 1.
About UnionHub
UnionHub Solutions
Overview
UnionHub Peak™ Platform
– Peak Pay™
– Peak BenAdmin™
– Peak CRM™
– Peak Perks™
UnionHub IQ™
Peak Comms™
Peak Reporting™
Innovations